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ParentPay

Paying online gives you the peace of mind that comes with knowing that your money reaches the school safely. Parents can now book and pay securely online for a range of items using a debit/credit card or through PayPoint.

 

We can provide a Paypoint letter to enable you to make cash payments at your local Paypoint store, this will be linked to your ParentPay account, following which you can make your menu choices to pre-book meals. Please let the school office know if you would like a Paypoint letter.

How do I use ParentPay?


You will have been issued with a unique username and password by the school office to activate your account, if not please contact the school office.  

 

Go to www.parentpay.com and login with these details. Go to ‘Profile’ and change your password and username to something memorable.

 

Also, register your e-mail address here so we can send receipts of payments and the school can notify you easily when payments need to be made. That’s it, now you can start making hassle free, secure payments to your child’s school whenever you like.

 

What cards can I use?

 

ParentPay accepts MasterCard and Visa credit cards and Maestro, Switch, Delta, Electron, Solo and Visa debit cards. Some schools may limit the use of credit cards for some transactions; you will be informed by the school directly of any such restrictions.

 

Is it safe to make payments on the internet?
 

YES. In fact, it’s as safe to pay online with ParentPay as it is to use your credit card in a shop or over the phone! ParentPay uses leading technology to process your credit/debit card transactions securely. All communication with the bank is encrypted (jumbled up so no one else can read it). Neither ParentPay nor the school have access to your card details and your card details are never kept by ParentPay or the school.

 

I don’t have a home PC so I can’t use ParentPay

 

Actually you can. Try visiting your local library to or see if you can get access to a computer at work.   Alternatively, you can also try ‘over the counter’ payments as outlined below using PayPoint:

 

  •       Cash payments at your local PayPoint store (PayPoint)
    • If you do not have internet access or would prefer not to make online payments via credit or debit card you can make payments at local PayPoint stores.
    • To pay for your childs school meals using this method you will need to request a PayPoint Barcode Letter by contacting the school office - office@manea.cambs.sch.uk.  The letter will have a unique barcode so you can make payments for school meals directly to your ParentPay account.

 

Activating your Account

 

You need to follow each of the following steps in order to activate your ParentPay account:

 

1.         Go to www.parentpay.com and click on the Login tab in the top right corner of the

            page.

2.         Type in the username and password that you received in your letter from school, be

            careful when typing in UPPER and lower case letters, also be sure not to confuse the

            letter l (for lemon) with the number one (1) and the number 0 (zero) with the letter o

            (for orange). NB these user details are for one-time use only and will become invalid

            after account activation.
3.         Follow the on-screen instructions to successfully activate your account.

4.         Read the ParentPay terms and conditions and click in the box next to Accept terms and

             conditions at the bottom of the page and click continue.

5.         You’ll see an overview of your activation onscreen and will receive an

             email confirming  your account settings, click Continue.  Your account is now activated

             and you are ready to start making payments. In order to ensure you can receive

             password reset emails, payment receipts and any email alerts that you may wish to

             request please ensure you verify your email address.

 

If you are an existing user with a ParentPay account, but have forgotten your details, please contact the school office.

 

ParentPay Support

 


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